Logging requests and errors: how to avoid failures in gambling platforms

Published: April 25, 2025

Logging requests and errors: how to avoid failures in gambling platforms
Introduction

For online casinos and betting platforms, stable performance is a critical factor. Any failure results in user loss and financial loss. To minimize risks, operators are implementing a request and error logging system that captures all activity within the platform and helps to identify problems in a timely manner.

What is logging

Logging is the process of recording system events, user actions, and software errors. Logs allow developers and administrators to:
  • Track all requests to the server
  • record technical failures;
  • Find performance bottlenecks
  • analyze suspicious activities.

Types of logging in gambling platforms

1. Logging requests

all calls to APIs and databases are recorded;
Collects information about query parameters, processing time, and result.
helps identify slow queries and bottlenecks.

2. Logging errors

all critical failures and exceptions are recorded;
system messages, traces and failure causes are recorded;
used to fix bugs and analyze problems in real time.

3. Security logging

attempts of unauthorized access are monitored;
suspicious transactions and bots are monitored;
helps meet license and standards requirements (AML/KYC).

Tools and technologies

ELK Stack (Elasticsearch, Logstash, Kibana) - for storing, processing and visualizing logs.
Graylog is a centralized system for monitoring and analysis.
Sentry, Prometheus, Grafana - for tracking errors and performance metrics.
Custom solutions via API - integration of logs with CRM and BI platforms.

Advantages of logging for casinos

Prevent crashes - Identify problems early before they affect players.
Increase stability - Optimize slow queries and bottlenecks.
Transparency - understanding all processes in the platform.
License compliance - Meet regulatory audit requirements.
Improving player confidence - stable service and quick payments.

How to organize the correct logging

1. Configure logging of all requests to the API and database.
2. Keep separate logs of errors and warnings.
3. Divide logs into levels: info, warning, error, critical.
4. Use a centralized log storage and search system.
5. Automate incident notifications (Slack, Telegram, e-mail).
6. Regularly audit logs and optimize the system.

Conclusion

Query and error logging is a fundamental part of the infrastructure of iGaming platforms. It helps prevent disruption, ensure stability and protect your business from loss. The more detailed and systematic the logging process, the more reliable the online casino works.

👉 On jackcode.io you will find materials on logging in iGaming, ready-made solutions for monitoring requests and errors, and tips on setting up analytics systems for gaming and betting platforms.

Related Articles

How to read RTP

What is RTP in slots and casino games? We analyze how the return indicator works for the player, how to read it correctly, why it is needed and why it does not guarantee a win.

More Info →

Games review: Push Gaming, NetEnt, Pragmatic

We compare Push Gaming, NetEnt and Pragmatic Play: features of mechanics, RTP, visual, top games and for whom these providers are suitable. Who to trust and what to play?

More Info →

Comparison of 3-drum and 5-drum

We compare 3-drum and 5-drum slot machines: differences in mechanics, chances of winning, visual and experience of the game. What to choose - classics or modern slots?

More Info →

Gaelic Luck slot

Detailed review of the Gaelic Luck slot machine. Learn RTP, volatility, bonus features, freespins and features of this slot from Playtech.

More Info →