Logging requests and errors: how to avoid failures in gambling platforms
Published: April 25, 2025

Introduction
For online casinos and betting platforms, stable performance is a critical factor. Any failure results in user loss and financial loss. To minimize risks, operators are implementing a request and error logging system that captures all activity within the platform and helps to identify problems in a timely manner.
What is logging
Logging is the process of recording system events, user actions, and software errors. Logs allow developers and administrators to:
Types of logging in gambling platforms
1. Logging requests
all calls to APIs and databases are recorded;
Collects information about query parameters, processing time, and result.
helps identify slow queries and bottlenecks.
2. Logging errors
all critical failures and exceptions are recorded;
system messages, traces and failure causes are recorded;
used to fix bugs and analyze problems in real time.
3. Security logging
attempts of unauthorized access are monitored;
suspicious transactions and bots are monitored;
helps meet license and standards requirements (AML/KYC).
Tools and technologies
ELK Stack (Elasticsearch, Logstash, Kibana) - for storing, processing and visualizing logs.
Graylog is a centralized system for monitoring and analysis.
Sentry, Prometheus, Grafana - for tracking errors and performance metrics.
Custom solutions via API - integration of logs with CRM and BI platforms.
Advantages of logging for casinos
Prevent crashes - Identify problems early before they affect players.
Increase stability - Optimize slow queries and bottlenecks.
Transparency - understanding all processes in the platform.
License compliance - Meet regulatory audit requirements.
Improving player confidence - stable service and quick payments.
How to organize the correct logging
1. Configure logging of all requests to the API and database.
2. Keep separate logs of errors and warnings.
3. Divide logs into levels: info, warning, error, critical.
4. Use a centralized log storage and search system.
5. Automate incident notifications (Slack, Telegram, e-mail).
6. Regularly audit logs and optimize the system.
Conclusion
Query and error logging is a fundamental part of the infrastructure of iGaming platforms. It helps prevent disruption, ensure stability and protect your business from loss. The more detailed and systematic the logging process, the more reliable the online casino works.
For online casinos and betting platforms, stable performance is a critical factor. Any failure results in user loss and financial loss. To minimize risks, operators are implementing a request and error logging system that captures all activity within the platform and helps to identify problems in a timely manner.
What is logging
Logging is the process of recording system events, user actions, and software errors. Logs allow developers and administrators to:
- Track all requests to the server
- record technical failures;
- Find performance bottlenecks
- analyze suspicious activities.
Types of logging in gambling platforms
1. Logging requests
all calls to APIs and databases are recorded;
Collects information about query parameters, processing time, and result.
helps identify slow queries and bottlenecks.
2. Logging errors
all critical failures and exceptions are recorded;
system messages, traces and failure causes are recorded;
used to fix bugs and analyze problems in real time.
3. Security logging
attempts of unauthorized access are monitored;
suspicious transactions and bots are monitored;
helps meet license and standards requirements (AML/KYC).
Tools and technologies
ELK Stack (Elasticsearch, Logstash, Kibana) - for storing, processing and visualizing logs.
Graylog is a centralized system for monitoring and analysis.
Sentry, Prometheus, Grafana - for tracking errors and performance metrics.
Custom solutions via API - integration of logs with CRM and BI platforms.
Advantages of logging for casinos
Prevent crashes - Identify problems early before they affect players.
Increase stability - Optimize slow queries and bottlenecks.
Transparency - understanding all processes in the platform.
License compliance - Meet regulatory audit requirements.
Improving player confidence - stable service and quick payments.
How to organize the correct logging
1. Configure logging of all requests to the API and database.
2. Keep separate logs of errors and warnings.
3. Divide logs into levels: info, warning, error, critical.
4. Use a centralized log storage and search system.
5. Automate incident notifications (Slack, Telegram, e-mail).
6. Regularly audit logs and optimize the system.
Conclusion
Query and error logging is a fundamental part of the infrastructure of iGaming platforms. It helps prevent disruption, ensure stability and protect your business from loss. The more detailed and systematic the logging process, the more reliable the online casino works.
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